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This Call May Be Recorded CHAPTER 19

Chapter 19 — Put It On Me

12 minute read Chapter 19 of 21

MAKE YOURSELF HEARD

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Friday · 3:42 p.m. Grace period: 15 h 16 m remaining Retention acceptance: 0 h 18 m

"Everything it could," I said.

Kessler didn't sit down. Behind her the timer on my screen ran on, the live call to a voice she had nothing to say to, and she stood beside my chair with one hand on the back of it. Tollefson still had my elbow. She looked at his hand and then at him, and he took it away as if he'd been told to, though she hadn't said a word.

"She's in custody," Kessler said, to nobody. "For the record. Agent Tollefson is escorting her to a workstation." She pulled a second chair from station 13, Marisol's, and pushed it at me with her foot. "Sit. Don't touch the headset."

I sat. Priya had come from somewhere in the back and stood at the end of the desk with her laptop held against her chest. Terrence had left his box at 15 and come three steps closer and stopped, the way you stop at the edge of somebody else's yard. Haugen stood in the door of the pharmacy office, under the boat, with his phone in his hand and not at his ear.

"Tell it in order," Kessler said. "Times first."

I told it in order, one number at a time. Notice one released five seconds after the greeting ended, and the disclosure was going to begin at six point three. Notice two, five point one, and six point two. Notice three, the same as two. I said Hollis had listened to all of them, many times, and the Review never had. I said that a notice begins with the disclosure, and I said that no one on any of those lines had heard it, because every one of them was gone before it began.

She listened with her whole face. It's the same face I make.

"It told you this," Kessler said. "On your cell. Without being asked."

"I asked. It told me to ask."

"That's a breach. A representative answers what it's asked and offers nothing, and it offered. It was withdrawn when your call ended. I heard the replacement." She said it quietly and correctly, like reading a chart. "It's gone, Dee. It's gone for telling you, and what it told you exists in one head, and the head isn't a representative and isn't on any tape."

"It's on the record."

"Which record? The Review's? You can't read it." She shook her head. "I'm not saying you're wrong. I'm saying it's a story. It's a very good one. I'd want it to be true."

"Here."

Priya had opened the laptop on my desk between the keyboard and the coffee I hadn't noticed was there. A cup with a cardboard sleeve, black. Kessler had put it at my elbow at some point in the last minute without looking at me. I hadn't touched it.

"The Brightline file," Priya said. "Notice three. Kessler's copy. I've been looking at the header since seven this morning." She turned the screen. A gray bar, a cursor, a number underneath in small type. "Greeting ends at 20:31:11.4. The agent releases at 20:31:16.5. That's five point one."

"We knew that," Kessler said. "That's the file."

"That's the file. Hollis said five point one." Priya was talking to the screen, in the tone she uses for saying things once. "It could have said five. It could have said what the script says. Everyone says five. It said five point one, about a recording only Brightline has, that it has never been handed." She looked up. "I checked the file to the millisecond. Five point zero nine three. Nobody gave it that number. It's not a bet, Alma. It's a match."

"The Review doesn't consider the customer's records," Kessler said.

"It has never been asked to hear one," I said. "Hollis told me. It read its record and it has never heard ours. I can require it. Any contact, in full."

Nobody said anything. On the floor behind us a phone rang at somebody's station, and somebody told a woman in Brookings that yes, her church could still hold its bake sale on Saturday, as far as anyone knew.


"Say it," I said. "Say the case. I'll listen."

I meant it, and she heard that I meant it, and after a while she said it.

"If I accept, we lose Item 7's coasts. That's tens of millions, certain, and we keep the other four hundred and five forever." She said it evenly, with her hands folded on the desk. "If you dispute and lose, we lose Item 7 anyway, then something two kilometers wide in thirty-one years, then something that ends us in sixty-four. And there is no second call."

"I know."

"I believe you believe it. I believe Priya. But you're asking me to bet everyone on a set of measurements taken by a thing that wants the account to survive. And I'm being asked to do it by the woman who—" She stopped. She'd come to the end of the sentence she'd been holding and found it was the one she couldn't finish.

"Who put a crater on the Moon," I said. "Yes."

"I wasn't going to say that."

"You were going to say I caused it. It's fine. I did." I hadn't planned the next part. "Iris Nakamura asked me if she should pack."

"I was there," Kessler said. "It doesn't change the sum."

Somewhere in the pharmacy office a printer started, and stopped, and Terrence flinched. He'd been hearing it as a summons for three days. Kessler didn't look round. I've spent years being talked to by people who were right. I know how the next part goes.

"It sounds like you've been carrying this a long time," I said.

Kessler's eyes came up. It took her a second. "That's a label."

"Anybody would be tired."

"That's a minimal encourager. Dee." She'd started, very slightly, to smile, and it wasn't a good one. "Don't."

"I hear you saying you can't afford to be wrong."

"Don't you dare paraphrase me." She said it quickly and low and, I thought, with something that was almost pleasure, like a woman who'd been handed her own coat. "Reflective listening, that's the third step, you've skipped rapport, you're doing it out of order. Oh, that's very good. Go on. You're going to try for influence."

I'd been taught that stairway at second hand, by watching it done to me for forty hours. It works on people who don't know it's a stair.

I stopped.

It was a small thing. I took my hands off the desk and stopped shaping the next sentence, and sat there. I wanted to know why she was afraid.

Behind us the wall clock said 3:51. In nine minutes Dana Ruud would knock on a dark door on 10th Street. I looked at the clock once and did not look at it again.

"You stopped," Kessler said.

"Yes."

"Why?"

"I don't know what to say to you. I only know what to ask." I looked at the phone she'd set face down by the keyboard. It had buzzed once, in the last five minutes, and she hadn't turned it over. "What did they tell you, Alma? Not Thursday. Not the offer. The order."

She looked at me until I could hear the floor. She had a very steady face. I saw where the steadiness stopped.

"My order," she said, "is to accept at four regardless of what the recordings show."

She said it to the desk, not to me. It came out level and quiet and finished, like something she'd typed years ago and never sent. Tollefson, at my shoulder, went very still.

"Regardless."

"Whose?" I said.

"Mine." She didn't look at Priya. "Thursday morning I read your scorecard upside down, and I knew what it was. By eight I'd asked him for the order. I wrote the sentence. He signed it as written. I put in regardless."

Priya said, from the end of the desk, "You told me you had instructions."

"I did."

"From yourself."

"It's the same handwriting," said Kessler.

I had Don't ask that, and the forty minutes she'd called generous, and Terrence's server sitting sixty feet from her cot all week without anyone asking him for an image.

"You didn't ask it," I said. "Thursday, in the chair. Your hand was over the mute key."

"It stayed there."

"You let me finish."

"I wanted somebody to." She turned the phone over, and looked at it, and turned it back. "I arranged not to be allowed to know. If Hollis said what you say it said, and I heard it, I'd have to disobey the President or watch it be true. So I got the order first. It's not complicated. It's just ugly."

"It's not ugly."

"Don't."

"It's the only thing in the building I've understood all week," I said.

"Nobody asked me for an image," Terrence said. He said it to the carpet. "Of the server. I'd have given it to anyone who asked."

"I know," Kessler said. "That's why I didn't."

The phone buzzed again. She didn't move.


Priya had gone a little way off and was talking, low, into her cell, and I heard her say "Marisol" and then "Now, yes, she should," and then, more gently, "I know." Terrence stood where he'd been standing. He hadn't touched the box, and he hadn't left.

"Priya's calling Marisol," I said. "She should hear it. So should he." I meant Terrence. "It's her voice, and his. It shouldn't come through anybody else."

"I'll stay," Terrence said. "The box can wait."

"Sixteen minutes, if Priya's right about her driving," Kessler said. "You have six until four."

"I know." The desk was a laminate, and somebody had worn a pale spot on it where a wrist goes, and it was mine. "I'm not going to argue you into it. I don't have a step. What I've got is what you're afraid of, and it's not the coasts."

"Dee."

"It's that you'd be the one who did it."

She didn't answer that. Her face didn't change. "If I'm wrong," I said, "it's not you. I'm not asking you to disobey. I'm asking you to hand it to someone who's allowed. Relinquish to me. It's my call, my name, all of it. It's what the terms are for." I could hear the clock. "This call is recorded. Put it on me."

Priya had stopped talking on the phone. She stood with it in her hand, at her side, with the screen lit, and said nothing at all. A cot creaked. Somewhere in the pharmacy office, the boat sign on the glass turned a little in a draft, FOR SALE, 16 FT LUND, facing out.

"It costs you," Kessler said, very quietly. "You know what it costs you. It's the only thing that's ever going to be written about you."

"I know."

"Not the crater. This. If you're wrong, it isn't the woman who called it in. It's the woman who ended it. On the record. For good."

"I know what the record's for."

Priya took a step, and thought better of it, and put the laptop down on the desk very gently, like something that might wake. Tollefson took out his notebook and wrote the time in it with the pencil, and underlined it, and put it away without writing anything else.

She stood there. The phone by the keyboard lit up a third time, a name I couldn't read at that angle, and went dark.

Kessler picked up the headset.

It was my headset. D. PRUITT, on the tape inside the band, over the older strip; I couldn't see it from where I sat and I knew it was there. She put it on carefully, slipping it under her hair, and adjusted the boom with one finger. She looked, for a second, like every agent I had ever trained, on the first day, when the tone sounds and the script goes out of their head.

"Agent Tollefson," she said, without turning. "Take note of the time and that I am not under restraint. I'm doing this on my own authority. Nobody has asked me to. Nobody's holding me to anything." He started to say something. "That's for the record too. It matters to a clause."

"Ma'am. Yes, ma'am."

It was 3:59, and she didn't wait for the last minute. She lifted her chin.

"This is Alma Kessler, representative of record. I relinquish to Deirdre Pruitt."

The gap started. I watched it start, on her face, as her eyes went to the middle distance to wait. Then she reached up and pulled the headset off before the answer could come, and held it out across the desk with the cord swinging.

End of chapter 19